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COACHING FUNDAMENTALS FOR PEOPLE MANAGERS (ONLINE)

Overview at a Glance

Programme Objectives

Develop practical and useful coaching skills that you can apply immediately in the normal flow of work.

By the end of this programme participants will understand the value and use of a coaching style as
managers with their teams. Participants will be able to identify where coaching can be used to
improve performance in their teams by unleashing the potential of individuals.
Participants will learn to apply practical coaching skills with their teams in a variety of situations
including feedback sessions, development conversations, team and individual meetings and in any
situation where they are aiming to increase performance and results.

From €250.00 Booking

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COACHING FUNDAMENTALS FOR PEOPLE MANAGERS (ONLINE)

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Programme Content

–About Coaching

What is it and what it is not
Coaching vs. Mentoring vs. Training vs.
Counselling (EAP)

Why bother??
A time to manage and a time to coach
– knowing which to use when

–6 Step Coaching Model
Question technique
The 6 steps
The steps in action
Opportunities to use this style with
your teams

–Coaching Skills
Continuation expressions
Attending
Summarising
Skills practice

–The Coaching Relationship
Key elements
Being present
Active listening
Confidentiality
Skills practice

–Action Oriented Coaching
Powerful questions
Developing action plans
SMART goals
Checking back
Skills practice

–Advancing Your Skills & Knowledge
Further reading
Your coaching action plan – 3 specific
coaching opportunities
Action learning sets – getting the best
from them
Reflective practice and learning journal