BCI Business Continuity Management – Good Practice Guidelines

Location: Ballsbridge Hotel, Ballsbridge, Dublin 4

Full Fee: €2,020

Network Members Fee: €1,760

Programme overview

To equip delegates with the knowledge, skills and competencies to design and implement a BCM System, including maintenance programme, within Financial Sector organisations.

Learning outcomes

  • Be clear on the business value of BCM
  • Understand  the elements of the BCM Lifecycle: Explored through practical group work sessions
  • Be familiar  with the best practice guidance provided in ISO 22301 BCM and the BCI’s Good Practice Guidelines
  • Understand the context of crisis, continuity and incident management and the responsibilities at Strategic, Tactical and Operational levels
  • Be able to design and implement BCM Business Impact Analysis and Risks Assessments;
  • Appreciate the requirements and contents of effective Business Continuity Plans and recovery strategies
  • Explore the embedding and maintenance programme of a BCM System through training, tests, exercises, audits and management reviews
  • Develop  direction useful for the subsequent BCM System implementation

Who is the course for

This course is suitable for those with no or limited experience of BCM as well as those who  have been running in house BCM programmes and wish to explore recent developments in  best practice.

It is suitable for candidates from any organisation such as:

  • Senior Managers responsible for organisational continuity of services and products
  • line manager responsible for continuity of service or products 2 within business areas
  • Business Continuity Managers
  • Risk Managers
  • Risk and Continuity Committee members
  • IT Managers
  • HR Managers
  • Facilities Managers
  • H&S Managers
  • Business Development Managers
  • Audit


Day 1 from 9 am – 5pm

  • Arrival, welcome and course overview.
  • Introduction to BCM: The drivers and best practice.
  • BCM System framework and maintenance programme.
  • Top Management engagement: Providing direction and Scope.
  • Coffee Break.
  • BCM and the Business Context.
  • Risk Management and BCM:
  • Achieving integration.
  • Lunch.
  • Agreeing the BCM Priorities:
  • The business Impact Analysis process.
  • Coffee Break.
  • Formulating BCM strategies (HR, IT, Supply Chain, Finance, Infrastructure).

Day 2 from 9 am – 5pm

  • Arrival, welcome and consolidation.
  • Response Structures: Incident Response, Crisis Management and Continuity Management.
  • Coffee Break.
  • Lunch.
  • Developing the BCM Policy.
  • Plan structures and hierarchy: Strategic, Tactical and Operational.
  • Coffee Break.
  • Information management and decision making in a crisis.

Day 3 from 9 am – 5pm

  • Arrival, welcome and consolidation.
  • Crisis Management and Business Continuity Management plans content.
  • Coffee Break.
  • Operational contingency plans content.
  • Crisis Leadership: Directing Recovery and Reputation Management.
  • Lunch.
  • Embedding and Continual Improvement the BCM System (training, tests and exercises).
  • Coffee Break
  • Embedding and Continual Improvement the BCM System (audits and reviews).

Day 4

  • Exam will take place from 9 -1

Course Trainer

Alan Elwood

Alan’s experience encompasses engagement with developing and delivering Risk Management, Crisis Management and Business Continuity 3 capabilities for clients across the private and public sectors. Alan is a seasoned practitioner having planned for and responded to crises and emergencies at the strategic, tactical and operational levels. In his current employment, and his previous company, he has held responsibility for overseeing the delivery of Risk Management and BCM projects and the development of associated training, methodologies and concepts. Alan has supported several organisations in gaining BS25999 BCM and ISO 22301 BCM certification as well as in implementing risk strategies aligned with ISO 31000 Risk management. He has designed, delivered, validated and reported on numerous practical training exercises at all levels in a myriad of organisations. In 2012 Alan was awarded the prestigious Achievement Award by the Business Continuity Institute for Services to the industry. Alan is highly experienced in the design and delivery of training programmes, including the development of training for operational staff through to board members. He is a consummate Learning and Development practitioner. Specifically his experience includes providing BCM training for Summit Finuas in the past and for other Financial Services Sector clients.