Start Dates: 25/06/2020
Duration: 3 Hours
10am - 1pm
Full Fee: €125
Network Members Fee: €50
This course will help participants to identify ways in which they can become more influential and impactful during the COVID 19 crisis. They will do this through developing a strong influencing strategy and applying impactful communication skills. The virtual classroom is highly interactive, and participants will discuss real
life situations throughout, culminating in a paired coaching session with a colleague.
On completion of this course participants should be able to;
- Explore how to maximise your personal impact and influence while working remotely
- Identify your own preferred influencing style and how to flex it to obtain and retain commitment to your ideas
- Develop and demonstrate a strategic and structured approach to influencing and persuading people in the current climate
- Explore how you can enhance your communication skills (at a distance) to get buy-in from others
Who is the course for?
Programme is designed for leader/managers with responsibility for staff.
Carry out some pre-reading /watching relating to Influencing
Bring a business relationship or a communication scenario in which you
would like to have better influence
o What gives us influence and impact?
o How is the current climate affecting our ability to do this?
o Influencing remotely – top tips
o Influencing – a 5-Step Process (POLES) – Prepare, Open, Listen,
o Identifying your preferred influencing style as well as your strengths
and weaknesses in the backdrop of social distancing
o The importance of your mindset on your personal impact
o Developing a remote influencing strategy
o Stakeholder mapping – how to manage your stakeholders effectively
during COVID 19
Opening your interactions
o How to build rapport over the phone or computer
o Framing your conversations to get off to the best start
Listen and Explore
o Using questions to understand others’ needs, priorities and what
works for them
o How to really listen and read people’s emotions/intentions when you
are not physically together
o Dealing with resistance to your ideas
Sharing your message in an influential and impactful way
o How to structure your message for maximum impact
o Communication methods for impact at a social distance
Paired coaching and Action Planning
o We will request that people stay in touch with and support each
following this course.
o We will provide further resources for watching and reading, so that
participants can continue their development at home. This will
include TED talks, articles and books.