Developing Resilience

Course Objectives/ Learning Outcomes

By the end of this One-day workshop, you will be able to:

• Understand exactly what resilience is and recognise that we
  can develop resilience for both inside and outside the
  workplace.
• Recognise the symptoms of excessive stress in yourself and in
  others.
• Have the awareness, knowledge and strategies to deal with
  stress more effectively.
• Understand the personal and professional benefits of
  developing resilience.
• Identify thinking patterns which will help you to deal with
  setbacks positively.
• Overcome and grow from setbacks, by understanding them in
  the context of challenge, commitment and personal control.
• Learn how to apply emotional intelligence, increase optimism
  and resilience and develop strategies for getting ahead.
• Create a personalised toolkit for managing stressors and anger
  and use a variety of self-help techniques to develop personal
  resilience, including building self-confidence, setting goals and
  raising thought awareness.

Who Should Attend

This course is suitable for anybody, in any career discipline, who wants
to understand and develop resilience in their professional and personal
lives.

Course Content

Under Pressure! Understanding what pressure and stress is
Causes and Costs of Workplace Pressure
Benefits of Creating Balance
Getting to the Heart of the Matter
Identifying Your Pressure Points
Creating an Action Plan
Facing Problems Head On
Emotional Intelligence
The Seven Human Emotions
The Emotional Map
Validating Emotions in Others
What is Optimism?
Resilience
Coping Toolkit
Building the Stress Management Kit
Managing Anger
Expressing Yourself
Getting Organised
Working on Priorities
Doing It!

Trainer Profile