Course Objectives/Learning Outcomes

Attendees will:

• Be more confident about leading change projects.
• Appreciate the psychology of change.
• Know how to deal with resistance to change.
• Be better at communicating change in a positive manner.
• Be aware of the different phases in planning a change programme.

Who Should Attend

You should attend if you are involved in change with a need for a better understanding of Change Management or require a formal qualification. The course is certified by APMG International. The exams are governed by PeopleCert – Trigraph is an ATO (Authorised Training Organisation) with PeopleCert

Course Content

Understanding Change

• Lots of small changes better than big change
• Discussion on need for change
• Types of change
• Conditions needed for change
• Classic stages of change

Resistance to Change

• Barriers to change
• Overcoming resistance

Dealing with Change

• Adapting to change
• Strategies for dealing with change
• Impact on systems, structures and policies
• Removing obstacles
• Rewards to support change

Implementing Change

• Success criteria for leading change
• Need for clear vision & strategy
• Communicating change & creating buy-in
• Requirements for change project plan
• Having some flexibility

Trainer Profile

Please contact info@ifsskillnet.ie for more information on training providers.